The following privacy statement applies to all website visits to and transactions and agreements with PLM Xpertcenter BV (Chamber of Commerce number: 2439.6612), Tussenlanen 17c, 2861 CB Bergambacht, the Netherlands
www.plmxpert.nl and www.profile-plm.nl.
Legal basis for the processing of personal data
PLM Xpertcenter BV processes general personal data on the basis of the General Data Protection Regulation (GDPR). Pursuant to this legislation, we can rely on one of the following legal bases:
• permission from the data subject (newsletters, agreements);
• necessity to perform an agreement;
• necessary to fulfil our statutory obligations;
• representing legitimate interests (processing agreement/personnel administration).
Purposes of processing
PLM Xpertcenter BV processes personal data for the following purposes:
- performing agreements, transactions and services;
- customer relationship management;
- development of products and services;
- administrative activities;
- determining policy and strategy;
- personnel administration;
- selection procedure;
- promotional activities;
- analytical and marketing purposes.
PLM Xpertcenter BV processes the personal data needed to perform an agreement. Personal data are collected for the purpose of an agreement or you have already provided them for the purpose of an earlier agreement. For example, when sending an order confirmation, an invoice or, if necessary, a reminder or demand for payment. When providing an order, you also grant permission to use the personal data you have provided for administrative processing. Without processing your personal data, we will not be able to be of service to you.
Anyone can subscribe to our newsletter, in which case we will regularly send you news by email. Newsletters contain invisible codes so that we can track how many people read our newsletter and which topics they click on. We record no data by name; we only use general information to improve our newsletter. You can easily unsubscribe from our newsletter using the link at the bottom of the newsletter.
When you visit our website, we will not collect any personal data (information traceable to a person) without your permission. However, we do record data that contains no personal information, so that we can obtain insight into the manner in which our website is used (cookies). See our cookie statement further on in this document.
Provision of personal data
PLM Xpertcenter BV may need your personal data to keep records, to contact you, to fulfil its obligations arising from the agreements made and/or to store correspondence data.
If you provide no data, PLM Xpertcenter BV will not be able to do its work and we will not be able to be of service you. The provision of data therefore constitutes a condition for entering into an agreement with PLM Expertcenter BV.
Furthermore, PLM Xpertcenter BV may use your data to contact you, for example, to discuss your order, to enquire whether you might have any particular wishes, to evaluate your level of satisfaction or in relation to a change or promotional offers (unless you have indicated that you do not wish to receive any promotional offers and suchlike).
Recipients of personal data
PLM Xpertcenter BV processes your data in a database. PLM Xpertcenter BV uses this system solely for the processing and development of its customer contacts, products and services. The database of PLM Xpertcenter BV is properly protected in accordance with European standards.
In some cases, a limited number of personal data may be provided to third parties (domain registration name, if necessary for collection purposes), for the purposes needed be able to deliver our services and to perform the agreement made.
PLM Xpertcenter BV has concluded the necessary processing agreements with the 'third parties' it uses to deliver its services.
Your personal data will not be provided to third parties without your explicit permission, unless this is necessary to perform a particular agreement, to provide a particular service or if required by law. Your personal data will never be provided to third parties outside the European Union.
Retention of data
We will retain your data in our archives for as long as is necessary for the processing of our agreement with you and subsequently in accordance with the statutory retention periods.
Newsletter data are retained for as long you as you have granted permission. As soon as we receive an unsubscribe notification for a newsletter, we will delete your data. We will not retain your data any longer than necessary.
In the case of a job application, we will retain your personal data as long as is necessary for the selection procedure. If an employment relationship is not entered into, we will delete your data or request your permission to retain your data for a longer period.
Social Media Buttons
PLM Xpertcenter BV uses Social Media Buttons on its website (mainly LinkedIn).
PLM Xpertcenter BV uses three types of cookies on its website:
- Functional cookies : the main purpose of these cookies is to save you time and effort. If you adjust a web page to suit your personal preferences or if you are navigating a website, for instance, the settings and preferences selected will be remembered for future use thanks to the cookies. If you visit the website again at a later point in time, the cookies can retrieve the data entered earlier, so that you can simply reuse the website options you set earlier.
- Analytical cookies : PLM Xpertcenter BV uses analytical cookies (Google analytics). These cookies enable PLM Xpertcenter BV to obtain insight into the use of its website. Google analyses the information generated for us. A visitor's privacy is always safeguarded with these analytical cookies. Such data enable us to optimise our website so that we can improve the user experience for you as a visitor. Google is an American company that stores its data on American servers. Google therefore complies with the EU-US Privacy Shield Principles.
- Marketing cookies : this website uses the open source web analysis service Matomo. Matomo uses marketing cookies. These are text files that are stored on your computer to analyse your use of the website. The information generated by the cookie regarding use of this website is stored on our server for this purpose. The IP address is anonymised before storage.
The Matomo cookies remain stored on your end device until you delete them.
Dutch privacy legislation constitutes the legal basis for storing Matomo Cookies and using this analysis tool. The website operator has a legitimate interest in analysing anonymised user behaviour in order to optimise both its offering on the website and its advertising material.
The information generated by the cookies regarding use of this website is not transferred to third parties. You can prevent the storage of cookies by adjusting the settings of your browser software. However, we wish to bring to your attention that you may not be able to make full use of all the functions of this website in that case.
If you do not agree to the storage and use of your data, you can deactivate storage and use. An opt-out cookie will then be placed in your browser to prevent Matomo from storing user data. If you delete cookies, this means that the Matomo opt-out cookie will also be deleted. The opt-out cookie will need to be reactivated during your next visit to our website.
At PLM Xpertcenter BV, you automatically accept cookies if you continue to visit our website, but you can adjust the settings of your browser so that cookies are not accepted, if desired. If you choose not to accept cookies, you may not be able to make full use of the interactive options available on this website. PLM Xpertcenter BV does not use tracking cookies.
We have activated the IP anonymisation function on our website. As a result, Google shortens your IP address within the European Union Member States and other European Economic Area treaty countries before sending it to a server in the USA. The full IP address is only sent to a Google server in the USA and shortened in that country in exceptional cases. Google may use this information to analyse use of the website, to compile reports on website activities and to provide other services associated with use of the website and the Internet. The IP address sent by your browser for the purpose of Google Analytics is not combined with other Google data.
This website uses Google AdWords, an online advertising programme of Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA ('Google').
We use the 'conversion tracking' function for the purpose of Google AdWords. If you click on an advertisement provided by Google, a cookie is placed to track conversions. Cookies are small text files that are placed in the web browser of the user's computer. These cookies are only valid for 30 days and are not used to personally identify the user. If the user visits a certain page on this website and the cookie is still valid, Google and we can see that the user has clicked on the advertisement and has been transferred to this page.
Every Google AdWords customer receives a different cookie. The cookies cannot be traced via the websites of AdWords customers. The information collected using conversion cookies is used to generate conversion statistics for AdWords customers who use the conversion tracking function. Customers receive information on the total number of users that have clicked on their advertisement and were transferred to a page containing a conversion tracking tag. However, they do not receive personally identifiable user information. If you do not want to participate in conversion tracking, you can simply object to such use by deactivating the Google conversion tracking cookie using the settings on your web browser. If you do, you will not be included in the conversion statistics.
Dutch privacy legislation constitutes the legal basis for storing conversion cookies and using the conversion tracking function. The website operator has a legitimate interest in analysing user behaviour for the purpose of optimising both its offering on the website and its advertising material.
Links to other websites
Our Internet pages contain links to other websites. PLM Xpertcenter BV is not responsible for the privacy policies of websites that do not fall under PLM Xpertcenter BV. In such cases, we refer you to the privacy statement of the website concerned.
Right of inspection, rectification, deletion and objection
You can request permission from PLM Xpertcenter BV to inspect your personal data that have been stored. You can also request PLM Xpertcenter BV to change, add to or delete your personal data, or ask for submission of the data in a standard format (data portability).
Please submit your request to: firstname.lastname@example.org. Upon receipt of your request, it will be reviewed in accordance with the legal standards before deletion of the data.
You may lodge an objection against the processing of your data or withdraw your permission to process data. PLM Xpertcenter BV will assess your objection/withdrawal of, meaning it will examine whether your objection does not jeopardise the processing purposes.
If you have any complaints about the processing of personal data, you may address your complaint to email@example.com, or alternatively, by letter.
PLM Xpertcenter BV reserves the right to make changes to this privacy statement due to new legal developments, online services or otherwise.
You can find the latest privacy statement on our website: https://plmxpert.nl/en/disclaimer-en-privacy-statement-en and https://www.profile-plm.nl/.